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Issues To Consider For Your Online Business

Issues To Consider For Your Online Business

It is less likely that a consumer will make an impulse buy online than in a physical store. There is more time to think about and research when it comes to online shopping. Price is going to be a more significant issue online than offline. If your prices are higher than your competition, your visitors will never convert into buyers.

Study your competitors, and make sure you have realistic prices. You don’t have to be the cheapest, but if your prices are higher than that of your competitors’ be sure you communicate the reasons loud and clear. We are more expensive, but we are better won’t do. Online shoppers are more sophisticated than that. For example, “We are more expensive, but we offer 24/7 days a week live phone support” might justify paying more for your product.

Reliability

Moving to cyberspace, you have entered a much bigger world, a place that never sleeps. Neither are your customers. You may be sound asleep at home while there are customers placing orders on your site. At least, you would hope so. When you are doing business on the Internet your website has to be online 24/7. Be sure to select a reliable hosting company, one with a proven track record. To make sure you know what is going on with your website, it is advisable to use third party monitoring.

Focus On Success

Making the transition to online is going to be a challenge. Focus on your best products or services and you expand your business online. If you have a top ten best selling products in your brick-and-mortar store, upload them first to your site. Of course, there is no guarantee that the same products will be your best selling products online too, but it is worth a shot.

Use the Pareto Principle, the 80/20 rule, to see what to focus on online. Examine your best selling products and you will find that they generate the bulk of your revenue. Of course, if you have the time and resources it would be best to upload as many products as you can because you might find that different products sell better online than in your store.

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